Quick Help

🚀

Getting Started

New to Brain Saver? Learn how to set up the extension and configure your first blocked sites.

Learn More →
⚙️

Troubleshooting

Having technical issues? Find solutions to common problems and error messages.

View Solutions →
🎯

Best Practices

Tips and strategies to maximize your productivity with Brain Saver's features.

Get Tips →
🔐

Privacy & Security

Questions about data privacy, cloud sync, and how your information is protected.

Learn More →

Contact Support

📧

Email Support

Send us a detailed message and we'll get back to you within 24 hours.

support@brainsaverapp.com
⏱️ Usually responds within 4-6 hours
💬

In-App Feedback

Use the feedback option in the extension for quick bug reports or feature requests.

Right-click the extension icon → "Options" → "Send Feedback"

Frequently Asked Questions

🚀 Getting Started

How do I install Brain Saver?

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1. Visit the Chrome Web Store and search for "Brain Saver"

2. Click "Add to Chrome" and confirm the installation

3. The extension icon will appear in your browser toolbar

4. Click the icon to open the setup wizard and configure your blocked sites

How do I add websites to my blocked list?

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1. Click the Brain Saver extension icon

2. Select "Options" or "Settings"

3. In the "Blocked Sites" section, enter the website URL (e.g., "facebook.com")

4. Click "Add Site" to save it to your blocked list

You can also add sites directly from the popup when you're on a distracting website.

Do I need to create an account to use Brain Saver?

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No! Brain Saver works completely offline without any account. All your data is stored locally on your device.

Creating an account is optional and only needed if you want to:

  • Sync your data across multiple devices
  • Back up your settings and achievements to the cloud
  • Access your data from different browsers

⚙️ Troubleshooting

Brain Saver isn't blocking websites. What should I do?

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Try these troubleshooting steps:

  1. Check if blocking is enabled: Make sure the "Manual Override" toggle is OFF in the popup
  2. Verify site format: Enter sites without "www" (e.g., "youtube.com" not "www.youtube.com")
  3. Refresh the page: Reload the website after adding it to your blocked list
  4. Check time limits: Ensure you haven't exceeded your daily time limit for blocking to activate
  5. Restart browser: Close and reopen Chrome, then try again

My time tracking seems inaccurate. How can I fix this?

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Time tracking accuracy can be affected by:

  • Multiple tabs: Brain Saver tracks the active tab, so having multiple tabs open may affect accuracy
  • Background apps: The extension only tracks time when Chrome is the active window
  • Browser sleep mode: Time tracking pauses when your computer goes to sleep

To reset your time data, go to Options → Advanced → "Reset Daily Data"

The extension popup won't open. What's wrong?

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This is usually a temporary Chrome issue. Try these solutions:

  1. Right-click the extension icon and select "Options" from the context menu
  2. Disable and re-enable the extension in Chrome's extension manager
  3. Restart your browser completely
  4. If the problem persists, remove and reinstall the extension (your data will be preserved)

🎯 Best Practices

What's the best way to set up my blocked sites list?

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For maximum effectiveness:

  • Start small: Begin with 3-5 of your most distracting sites
  • Be specific: Block specific social media sites rather than entire categories
  • Include mobile versions: Add both "facebook.com" and "m.facebook.com"
  • Review regularly: Update your list weekly based on your browsing patterns
  • Use time limits: Set realistic daily limits (start with 30-60 minutes)

How can I build a consistent streak?

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Building streaks requires consistency:

  • Set achievable goals: Start with short time limits you can realistically maintain
  • Plan your breaks: Use the manual override feature for planned recreational browsing
  • Monitor your mascot: Keep your mascot healthy by staying within limits
  • Use the calendar: Review your progress daily to stay motivated
  • Celebrate wins: Acknowledge your achievements, even small ones

🔐 Privacy & Security

What data does Brain Saver collect?

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Brain Saver is privacy-first:

  • Local data only: By default, all data stays on your device
  • No tracking: We don't use analytics, cookies, or tracking technologies
  • Website URLs: Only stored locally to track time and apply blocking rules
  • Usage patterns: Time tracking data for productivity insights
  • Optional account: Email address only if you choose to create an account

See our Privacy Policy for complete details.

Is my browsing data secure?

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Yes, your data is secure:

  • Local storage: Data is stored securely in Chrome's local storage
  • No page content: We only track URLs and time, never page content
  • Encrypted sync: Optional cloud sync uses end-to-end encryption
  • No sharing: Your data is never shared with third parties

Still Need Help?

Can't find what you're looking for? Our support team is here to help you resolve any issues.